Frequently asked questions

  • When is check-in and check-out?
  • Check-in starts at 1.30pm.
  • Check-out finishes at 12.30pm.
  • Can I leave the room later?
  • You must ask at reception when you check-in.
  • Can you store my luggage when I leave the room?
  • Yes, we will be able to store your luggage at no additional charge.
  • How many floors are there in the building? Is there a lift?
  • The building has several floors; the guesthouse is on the second floor and there is a lift.
  • Does the room have air-conditioning? Does it work all year round?
  • Yes, there is independent air-conditioning and heating in each room.
  • Do the rooms have a balcony? Can I book one?
  • There are some rooms with a balcony that you can request.
  • Does the building have disabled access?
  • Unfortunately, due of the age of the building, it is not accessible for disabled guests.
  • Can I park my car in a safe area?
  • The Hostal Prim is close to many public car parks that are only about 3 minutes on foot.
  • Is there an Internet terminal with access to e-mail in the hotel for guests?
  • No, although guests have free Wi-Fi Internet access.
  • What languages do they speak at reception?
  • Spanish and English.